Privacy Policy
Terms of Service
About
Stroke recovery is a comprehensive and lengthy process, but our Rewin Health app is designed to support you every step of the way. With the guidance of qualified health professionals, our app helps you recover more effectively and achieve the highest level of participation in your daily activities. By incorporating evidence-based therapies and personalized recovery plans, the Rewin Health app ensures that you have the tools and support needed to make significant progress in your rehabilitation journey.
Introduction
1. These Terms of Service apply to the use of ReWin Health Service (as defined below). By using the Service, you agree to the Terms of Service and enter into an agreement with ReWin Health (hereinafter “Agreement”). If you do not wish to agree to the Terms of Service, you cannot use the Service.
2. ReWin is a digital therapeutics platform conceptualized, developed, and owned by InGage Technologies, a company based out of Chennai, India.
3. We advise you to read these Terms of Service carefully so that you are aware of your rights and responsibilities when using ReWin Health’s Service. Questions about the Terms of Service should be sent to info@rewinhealth.com
General
1. These Terms of Service apply, to the exclusion of your terms and conditions, to all agreements between you and ReWin Health and every use made of the Service via your Account.
2. ReWin Health reserves the right to amend or supplement these Terms of Service at any time by posting an updated set of terms and conditions to the Website. The amended or supplemented Terms of Service will be brought to your attention by email to the address registered with your Account and by notice on the Website before the date on which such updated terms and conditions are due to come into effect. If you continue to use the Service after that date, you irrevocably accept the amended or supplemented Terms of Service. If you do not agree to the amended or supplemented Terms of Service, your only option is to terminate the Agreement in accordance with article 9.
3. Any additions to and/or deviations from these Terms of Service whether on a temporary or permanent basis are only valid when confirmed in writing by ReWin Health acting by an authorized officer such as a director or senior manager.
Service and availability
1. ReWin Health has developed a platform, called ReWin Health, which enables healthcare providers to manage home exercise programs for their patients, including management of the patients’ compliance with the exercise program and the exchange of exercise program templates with other clients of ReWin Health (hereinafter “Platform”). The Platform is made up of mobile application, motion sensors, media, videos, Virtual Reality games/exercises, website, web application etc and is accessible by ReWin Health through the Website and mobile/web application (hereinafter “Service”). To obtain access to the Service, you must have a registered account (hereinafter “Account”).
2. Subject to your full and continued compliance with all obligations pursuant to these Terms of Service, ReWin Health grants you a limited, personal, revocable, non-exclusive, non-sub-licensable and non-transferable right to use the Service, including the Platform for the above purposes (but not further or otherwise).
3. ReWin Health will make reasonable efforts to provide the Service with due care. You accept that the Service, including the Platform, only contains the functionalities and other characteristics as described in the current documentation as set out at the moment of your use (“as is” and “as available”). Each and every use of the Service is at your own risk and responsibility. ReWin Health does not warrant that the provision of the Service will be uninterrupted or error-free and ReWin Health does not accept responsibility for any part of the service provision infrastructure (including without limitation the internet) which is outside its reasonable control.
4. ReWin Health is at all times entitled, without in any way becoming liable to you: – to make procedural and technical alterations and/or improvements to the Platform and/or the Service; and – to temporarily discontinue or limit the Service or your Account if, in its view, this is necessary, for example for purposes of preventive, corrective or adaptive maintenance. ReWin Health will notify you of the temporary unavailability or restricted use of the Service insofar and as soon as reasonably possible.
Privacy
1. If you are a patient, by using the Service, both you and your healthcare provider may provide ReWin Health with contact information and medical information about you. If you are a healthcare provider, by using the Service, both you and your patients may provide ReWin Health with contact and other information about you. ReWin Health solely uses this data for administrative and research purposes related to providing a stable and reliable Service to patients and healthcare providers and will observe the Data Protection Act and Indian privacy laws in relation to the provision of this information and any relevant rules and, where applicable, codes of practice relating to medical records as required by law. Our Privacy Policy set out on the Website shall apply to you and your use of the Service. You consent to the use, disclosure and keeping of your information in accordance with our Privacy Policy.
2. If you are a healthcare provider, you accept and agree that you are responsible for compliance with all applicable privacy legislation as the healthcare provider to the patient and no acts or omissions by ReWin Health shall relieve you of your obligations. Under the Data Protection Act, ReWin Health acts as a data processor only pursuant to the Data Protection Act and you remain the data controller in respect of all data processed using the Service.
3. ReWin Health shall only process personal data insofar as is necessary for the performance of the agreement with the healthcare provider and her instructions in writing, unless ReWin Health is required by law to process personal data outside this scope or if the patient has given his consent for such processing to ReWin Health. In respect of the Processing of Personal Data as referred to in this provision, ReWin Health and the healthcare provider may conclude a Processor Agreement. In certain circumstances ReWin Health may also process your personal data for its own purposes as specified in the Privacy Policy set out on this Website. Pursuant to the above-mentioned privacy legislation, you may have access obligations towards your patients, such as an obligation to provide information, and to allow inspection, correction, retention and removal of patient personal data. You are fully and exclusively responsible for ensuring compliance with these obligations; including taking regular back-ups of patient information in a form required by relevant legislation, rules and code of practice that apply to you as a healthcare provider. ReWin Health shall provide its reasonable assistance to the healthcare provider to comply with requests of patients regarding their personal data. Insofar as consent of the patient is necessary, you will be responsible for obtaining such consent.
4. ReWin Health shall use its best efforts to keep the personal data received from the healthcare provider strictly confidential and to implement appropriate technical and organisational measures to protect personal data against any form of unlawful and/or unauthorised personal data processing. ReWin Health shall provide its reasonable assistance to the healthcare provider, in order for the health care provider to comply with its obligations regarding the evaluation of the effectiveness of security measures, the security of personal data, and notifications of a data breach.
Term and Termination
These Terms of Use shall remain in full force and effect while you use the Platform. Without limiting any other provision of these terms of use, we reserve the right to, in our sole discretion and without notice or liability, deny access to and use of the platform (including blocking certain ip addresses), to any person for any reason or for no reason, including without limitation for breach of any representation, warranty, or covenant contained in these terms of use or of any applicable law or regulation. We may terminate your use or participation in the platform or delete any content or information that you posted at any time, without warning, at our sole discretion.
If we terminate or suspend your account for any reason, you are prohibited from registering and creating a new account under your name, a fake or borrowed name, or the name of any third party, even if you may be acting on behalf of the third party. In addition to terminating or suspending your account, we reserve the right to take appropriate legal action, including without limitation pursuing civil, criminal, and injunctive redress.